Privacy Policy

Privacy Policy

Introduction

Welcome to https://in-home-aide-for-elderly-rio-bravo-texas.primarycareaid.com (henceforth referred to as “In-home aide for elderly Rio Bravo Texas,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and handling of information about you when you use our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy is relevant when:

  1. You use our applications and services as an authorized user.
  2. You visit and engage with our websites linked to this statement.
  3. We communicate with you via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data about our users, including:

  • Account Information: Details related to your registration and account creation, such as name, username, and password.
  • Payment Information: Transaction details for services paid through our platform.
  • Financial Information: Bank account numbers or credit card information (encrypted) for billing purposes.
  • Purchase Information: Records of products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP address and mobile phone number.
  • Location Data: Your geographic location data when using our location-based services.
  • Feedback: Comments, reviews, and responses provided by users regarding our services.
  • Social Media Information: Details from social media platforms when you interact with us through these channels.
  • Product Information: Preferences, ratings, and interactions related to products on our platform.

We gather this data through various methods: user input forms, account settings, browsing activities, order processes, surveys, and automated tracking technologies like cookies and similar files. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their privacy agreements.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. They serve various purposes, including:

  • Strictly Necessary: Ensure the basic functionality of our platform and enable features like login sessions.
  • Preferences: Remember user preferences and settings for a personalized experience.
  • Analytics: Track site usage, measure performance, and improve our services.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing you to manage your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected, including:

  • Fulfilling service or product requests.
  • Providing customer support.
  • Complying with legal requirements and regulations.

Once these purposes are met or when data is no longer required, we securely delete or anonymize the information.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data at rest and in transit using industry-standard protocols.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security audits and updates to ensure ongoing protection.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to view, rectify, or erase your data.
  • Request for data portability.
  • Right to object to or restrict the processing of your data.
  • Freedom from discrimination based on certain factors.

To exercise these rights, please contact our privacy team at your earliest convenience. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review this policy periodically for any revisions.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have questions about your data, please reach out to us:

  • Email: contact@in-home-aide-for-elderly-rio-bravo-texas.primarycareaid.com
  • Address: [Provide physical address]

We are dedicated to handling your personal information with care and transparency. Thank you for choosing In-home aide for elderly Rio Bravo Texas.